Express Passport Delivery – DFA Passport Call Center Finally opens.

November 15, 2007

DFA Passport Call Center Finally Open Its Doors To New Applicants

Good news for those that need to get their passports!

New Passport applicants can now enjoy world-class call center services through the phone-in processing of their passports.Pilipinas Teleserv Inc., the foremost citizen services partner of the Department of Foreign Affairs, finally opened its call center services to new passport applicants, allowing for phone-in, pick-up, pre-processing and door-to-door delivery of every Filipino­s passport with the DFA Passport Direct service hotline (02) 737-1000.

The DFA Express Passport Delivery service (02)737-1000 is a 24-hour passport assistance and ordering hotline for all Machine Readable Passport (MRP) applicantís. New and renewal applicants can now call and have thetheir MRPrequirements picked-up and pre-processed for them. After pre-processing, the applicant will be scheduled to appear before the DFA consular officer where they will affix their thumbmarks aand signature. Teleserv’s personnel will be ready to escort and assist the client the moment they arrive at the DFA. With this faster passport processing procedure dubbed  Green Lane Passport Assistance ®, the process will only take about 10-15 minutes of the applicant’s time, doing away with long and tedious steps encountered by ordinary passport applicants. The service is capped with a door-to-door delivery that covers the whole country from Batanes to Jolo.

Everyone can now enjoy new passport application and passport renewal by just dialling the DFA Passport Direct hotline service (02)737-1000. Enjoy a hassle-free passporting experience from now on. Pilipinas Teleserv Inc. is also the Citizen Services partner of NSO for birth certificate deliveries (02)737-1111 and the POEA Balik-Manggagawa OEC delivery service.