Columbia & D70 battery recall

November 12th, 2005 Administrator Posted in My Rants!, Main |

Am not taking the role of a internet policeman.. hehehe it just so happens that I have 2 D70s… luckily both are not included in the battery recall. i am surprised that it had to take a photographer to ask them to give an statement regarding the batteries. They should come out themselves and issue a statement or notice to their local users. They say they want to fix their service but refuse “interact” with their market/customers. What has changed since then? I wonder where TAJ is and wonder what the site has accomplished?

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Columbia is just living up to the expectations of the photographers…
well at least they are consistent..

I just dont understand why it is the burden of the customer to prepare the proof
of purchase and paperwork will come from the consumer end? Dont they know
what their batteries look like? They are supposed to be the expert, why cant they
handle this? Or maybe they scared that the units they released had original batteries
stripped off them by some unscrupolous vendors?

As far as i know, the local market has D70 battery replacements batteries that look
like the original battery but have totally different markings..

Here are some samples..

Here is the sample battery from the Nikon Site.

Arent the differences obvious enough?

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On 11 12, 05, at 2:40 AM, tutoong goryo wrote:

Just a question, How come the proof of purchase will be required.
I went over to Nikon Service Center here in Singapore and not a single
question was asked, they just verified that the battery is in the list and
Presto!!! They handed me over the new EN-EL3e battery.
Gary

On 11/12/05, jerrytieng wrote:

I spoke to one owner and the service manager of Columbia and I was
informed that they’re waiting shipment confirmation from Nikon HK
for the replacement batteries. I demanded a painless replacement
process for all my customers and we sortova agreed to the ff:

1) have proof of purchase ready (less questions if battery came from
the kit)

2) ensure that the lot number of your battery is in the list Nikon
released

Knowing how their service process works, I think we better submit
the paperwork and batteries together so that they can verify and
release everything in one sitting. I did tell them that there’s
building frustration in the local nikon community at the lack of
responsiveness and communications on this issue and that this is an
opportunity for them to shake off some of that bad rep they’ve been
(in)famous for.

The service manager will notify me once he gets the shipment date,
and so far there has just been one (negative) update.

Hope this helps.
Jerry

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